Follow these guidelines

When scanning or taking a photo of your receipt/proof of purchase, please make sure that the purchase date, store name and transaction amount are visible.

Photography tips

The receipt is in good condition, well lit on a plain background and squarely orientated.

If your receipt is very long, please ONLY include relevant information so that the text is still visible.

Badly Lit
Too dark

Make sure the receipt is:

  • Photographed against a plain background or filling the frame
  • A scan or photo with a maximum file size of 10MB in png or jpeg format

Make sure your receipt is:

  • In focus (not fuzzy or pixelated)
  • Not obscured by shadows or objects
  • Not damaged or crumpled

Ensure your receipt is on a flat plane (i.e. not tilted towards or away from the camera).